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Privacy Statement

Safeguarding your trust


Protecting your data privacy on the Internet is crucial for your trust. And InterpretDirect understands this. This Privacy Statement outlines how we handle information that can be used to directly or indirectly identify an individual (“Personal Data”).

The Privacy Statement applies to: Personal Data you provide to us expressly or is derived to us following your online interactions with our Web presence. The use of any information gathered by cookies is subject to your express acceptance.Anchor

Consent: By using this Website or any of our tools that require registration, you consent to the collection and use of the information as described herein. If we decide to make changes to this Privacy Statement, we will post the changes on this site so that you will always know what information we collect, and how we use it.

What are your rights under the GDPR?

– the right to be informed;
– the right of access;
– the right to rectification;
– the right to erasure;
– the right to restrict processing;
– the right to data portability;
– the right to object; and
– the right not to be subject to automated decision-making including profiling


We act in compliance with the above.

Who is the Data Controller? InterpretDirect Ltd. For all queries, please contact

Why are your data collected? We collect your data for general business purposes and to give execution to the offer your purchase: Offer, Performance, Invoicing of Language Services, as well as inbound marketing activities. There are circumstances in which ID would not be able to follow up on your requests without certain Personal Data, for example, because a Personal Data is required to process your orders, to provide you with access to a web offering or newsletter or enrol you in our automated booking system. In these cases, it will unfortunately not be possible for ID to answer your request without the relevant Personal Data.

How are your data collected? We collect your data when you contact us through the Web Site, subscribe to our blog, contact us via e-mail, are publicly enrolled in a marketplace or anything which is necessary to perform our service.

For which purposes are your data processed? Your data are processed for the performance of our services within the necessary IT infrastructure. We do not sell your data to other parties. Your personal data is kept according to the policies followed by the provider of the tools we use, which are Zoom, Google Analytics, Hubspot, Xero.

All data provided voluntarily by you has your implied consent.

Forwarding your Personal Data to other companiesb: ID may transfer your Personal Data to other entities in the ILT Group, which are Interlanguage Translation Ltd., ILT srl, Interpretdirect Ltd. and ASAP Globalizer GmbH.

Embedded Web Links: Emails from ILTGROUP may use links designed to lead you to a relevant area on the Web, after redirection through Hubspot’s servers. The redirection system allows ID to change the destination URL of these links, if necessary, and to determine the effectiveness of our marketing initiatives. In emails, such links may also allow ID to determine if you have clicked on a link in the email, and the information about this interaction may be connected to your personal identity. If you do not want ID to collect information about the links you clicked, you can simply choose not to click on the links or unsubscribe to our blog.

AnchorCookies: We use cookies to deliver personalized content, to save you having to re-enter your password repeatedly, to keep track of your shopping cart, and to tailor our information offerings to how you and others use the site. To analyse the use of our website we use GoogleAnalytics. Please read their cookies’ policy.

AnchorE-mail Addresses: If you choose to give us your e-mail address, we will communicate with you via e-mail. We do not share your e-mail address with others outside the ILTGROUP companies. You can choose not to receive any more e-mail at any time.

Event Registration: Our site includes order forms that you fill out to request information, event participation and services.

Security of Your Personal Data: ID is committed to protecting the personal data you share with us. ILTGROUP uses a combination of industry-standard security technologies, procedures, and organizational measures to help protect your personal data from unauthorized access, use or disclosure. All our employees are bound to observe your privacy and confidentiality rights.

Links to Other Sites: This site may contain links to other sites. ID is not responsible for the privacy practices or the content of other websites outside the ILT Group of companies. Please always check the privacy notice of the relevant site.

Opt-Out: We communicate with users who subscribe to our services on a regular basis via email, and we may also communicate by phone to resolve customer complaints to send you notice of payments, to send you information about changes to our services, and to send notices and other disclosures as required by law. Our blogs, newsletters and e-mail will offer you an “unsubscribe” option to stop receiving informative updates from us.

ILT Group does not knowingly collect Personal Data from children under the age of 13. If we learn that we have collected Personal Data on a child under the age of 13, we will delete that data from our systems.